1. online order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders

2. We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances

3. Orders are processed from Monday to Saturday. Orders placed on Sunday or on National Holiday will be processed the next day.

4. To ensure that your order reaches you swiftly and safely, iCruze uses only reputable courier partners.

5. While iCruze attempts to ship all items in a single order together, this may not always be possible due to product characteristics or availability.

6. Please allow 7 to 10 business days for your order to arrive.

7. A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use tracking ID to track your order by visiting the website. This will tell you the approximate delivery time of your order and the current shipping status.

8. Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.

9. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order